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Premium Policy not calculating on Holiday
Posted: Wed Apr 22, 2015 1:41 am
by Yajasi
Using version 8.0.6 CE on Ubuntu 14.04.
We have the following Timesheet which has a holiday on April 3rd.
PROBLEM: An Overtime policy and a Premium policy both apply to this day, however the Premium policy is not being calculated.
Here is the Overtime Policy. There are no settings on the Differential Criteria tab because we are using the CE version of TimeTrex.
Here is the Premium Policy.
QUESTION: Why is the Premium Policy not being applied to the day in question?
Re: Premium Policy not calculating on Holiday
Posted: Wed Apr 22, 2015 8:02 am
by shaunw
Can you post a screenshot of your Holiday policy "Eligibility" tab please?
Re: Premium Policy not calculating on Holiday
Posted: Wed Apr 22, 2015 3:59 pm
by Yajasi
Can you post a screenshot of your Holiday policy "Eligibility" tab please?
As requested. Thanks.
- TTpremiumHoliday.png (4.24 KiB) Viewed 4775 times
Re: Premium Policy not calculating on Holiday
Posted: Wed Apr 22, 2015 4:14 pm
by shaunw
It appears that the Premium Policy is being calculated on the day after the holiday, but the overtime policy is being calculated on the holiday as it should, is that correct?
Re: Premium Policy not calculating on Holiday
Posted: Thu Apr 23, 2015 8:26 pm
by Yajasi
It appears that the Premium Policy is being calculated on the day after the holiday, but the overtime policy is being calculated on the holiday as it should, is that correct?
No, that's not correct.
- TTpremiumEffDays.png (4.25 KiB) Viewed 4769 times
The Premium Policy is set to apply to any time worked on
Saturday or Sunday, and all Holidays. This worked fine in v7, but it doesn't appear to be working in v8. If we set the the Premium Policy to be effective on M-F then, the Premium Policy gets applied whether or not the date is a Holiday, and we can't be paying employees a Premium for dates that aren't Holidays.
We need the policy to apply to any time worked on Saturday, Sunday, and Holidays. Currently with the above settings, it is only getting applied on Saturday and Sunday and is seemingly ignoring the Holiday setting.
Re: Premium Policy not calculating on Holiday
Posted: Fri Apr 24, 2015 8:44 am
by shaunw
Try enabling the "Include Partial Punches" checkbox in your Premium Policy, and see if that makes any difference.
Re: Premium Policy not calculating on Holiday
Posted: Sat Apr 25, 2015 12:03 am
by Yajasi
OK - that worked - why did that work?
Re: Premium Policy not calculating on Holiday
Posted: Sat Apr 25, 2015 4:19 pm
by shaunw
Its quite rare that you wouldn't have that selected, but I will pass this on to the developers to investigate further, its likely a bug.