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Problem upgrading
Posted: Thu Jul 16, 2015 4:47 pm
by Renrick
Hi I ran into an issue with my upgrade. I am running timetrex on ubuntu linux using php 5. The files got unzipped all over the place inside the var/www/TimeTrex/timetrex folder. I was trying to undo this operation but couldn't so I delted the /timetrex folder. I am trying to follow through with the upgrade to the new version however I am stuck as I am getting an error when I try the upgrade.
The requested URL /timetrex/interface/install/install.php was not found on this server.
Apache/2.2.12 (Ubuntu) Server at 172.16.1.9 Port 80
I can still login but this is the error I am seeing when I login. WARNING: TimeTrex application version does not match database version. Please re-run the TimeTrex installer to complete the upgrade process.
Any help will be appreciated.
Re: Problem upgrading
Posted: Fri Jul 17, 2015 7:14 am
by shaunw
If you are missing files, you will need to download the .ZIP file again and unzip it to the proper location so the necessary files are accessible.
Re: Problem upgrading
Posted: Wed Jul 22, 2015 11:16 am
by Renrick
Thank you Shaunw. Can you point me as to the directory structure as I unzipped the installation file but I am still getting the same issue. I have verified that the path /timetrex/interface/install exist with the file install.php in the install folder. Is there something else I am missing. I even try to start a new installation on another server and I am getting the same error one system a 32 bit and the other a 64bit ubuntu.
Thanks.
Re: Problem upgrading
Posted: Wed Jul 22, 2015 2:23 pm
by shaunw
Perhaps its a permission problem and your web server doesn't have access to the installation file?
Re: Problem upgrading
Posted: Wed Jul 22, 2015 3:02 pm
by Renrick
Ok. I did a reinstall using the .bin file. How do I restore my settings and database? What is the exact path for the database files? I back them up but I can't recall where I need to restore them to. Again I am using ubuntu.
Re: Problem upgrading
Posted: Thu Jul 23, 2015 7:41 am
by shaunw
Renrick wrote:Ok. I did a reinstall using the .bin file. How do I restore my settings and database? What is the exact path for the database files? I back them up but I can't recall where I need to restore them to. Again I am using ubuntu.
We don't recommend using the .bin installer on any modern Linux distribution. Its designed for Linux distributions that are now 6-7 years old and don't have the proper versions of PHP to run TimeTrex. Since that is not the case anymore the .bin installer will be phased out over the coming months and will no longer be available.
Re: Problem upgrading
Posted: Fri Dec 23, 2016 2:28 pm
by patku
Try
http://localhost:8085/interface/install/install.php (remove the "timetrex/" bit). That worked for me.