Page 1 of 1

Installation Issues - TimeTrex v9.0.0

Posted: Mon Nov 02, 2015 3:35 pm
by akbennett
Greetings.

I am in the process of upgrading to v9.0.0 from v7.4.4, using the automated installer. I am running Windows 7.

These are the errors that I am being alerted to:

*PHP CLI does not exist or is not executable

*PHP CLI requirements failed while executing

*All of the directories are listed as not writeable

The TimeTrex version (v9.0.0) is OK.

The PHP version (v5.3.25) is OK.


I would like some instruction on how to fix these issues.

Thank you,

akbennett

Re: Installation Issues - TimeTrex v9.0.0

Posted: Mon Nov 02, 2015 5:06 pm
by shaunw
Did you run the installer as an Administrator?

Re: Installation Issues - TimeTrex v9.0.0

Posted: Tue Nov 03, 2015 9:55 am
by akbennett
Hello Shaun!

Doh!!! Sadly, I did not.

What are the next steps to fixing my goof?

Re: Installation Issues - TimeTrex v9.0.0

Posted: Tue Nov 03, 2015 12:18 pm
by shaunw
Just follow the exact same process you already did, only do it logged in as an Administrator.

Re: Installation Issues - TimeTrex v9.0.0

Posted: Tue Nov 03, 2015 1:19 pm
by akbennett
Shaun,

Thanks for getting back to me.

I did the same process, while running the installation as administrator. I received the same deficiencies.

Next steps?

Re: Installation Issues - TimeTrex v9.0.0

Posted: Tue Nov 03, 2015 6:18 pm
by shaunw
Please attach a uncropped screenshot of the error messages.

Re: Installation Issues - TimeTrex v9.0.0

Posted: Tue Nov 03, 2015 8:23 pm
by akbennett
Hey Shaun.

Please let me know if the following is sufficient.

Thanks!

AK

Re: Installation Issues - TimeTrex v9.0.0

Posted: Wed Nov 04, 2015 8:25 am
by shaunw
It appears that your timetrex.ini.php file isn't using correct paths. In the screenshot you will notice that the Cache Directory is "C:TimeTrexcache", which isn't a valid path of course, it should be: "C:\TimeTrex\cache". Once you fix all the paths contained in the timetrex.ini.php, click the "Re-Check" button and see if that fixes the issues.

Re: Installation Issues - TimeTrex v9.0.0

Posted: Wed Nov 04, 2015 1:24 pm
by akbennett
Shaun,

I followed your instructions, and was able to clear all but ONE deficiency.

PHP CLI Requirements.

Attach is the error message that it is displaying. Will you provide me whatever steps are necessary to clear this final issue?


Thank you so much.

AK

Re: Installation Issues - TimeTrex v9.0.0

Posted: Wed Nov 04, 2015 5:08 pm
by shaunw
If you run the command specified in the error message manually from a COMMAND PROMPT window, what error message do you see?

Re: Installation Issues - TimeTrex v9.0.0

Posted: Wed Nov 04, 2015 5:59 pm
by akbennett
Shaun,

My CLI game is rusty.

I'm not sure that I am doing it correctly.

When I ran first command ... it appears nothing happened.

Attached is the result when I ran the upgrade command.

I'm not sure that I know how to run the third command. It is telling me config is not recognized.

Can you please give me the steps to accomplish what you would like me to do?

Re: Installation Issues - TimeTrex v9.0.0

Posted: Wed Nov 04, 2015 6:52 pm
by akbennett
Shaun,

I believe the it is accessing the "Linus Example" ini.php file.

Is this an issue?

Attached in the result of the third command

AK