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System Check Acceptance Error Message
Posted: Mon Apr 11, 2016 2:39 pm
by Hunter69
I just update to V. 9.0.12 and after installation this error message came up.
(PHP Requirement) Detailed Error Messages
Not writable:/Application/TimeTrex/timetrex/classes/modules/install/../../../lauch_timetrex_login.app/launch_timetrex_login.app
I'm using an IMac running OS X El Capitan v. 10.11.4
Please advise what I need to do to fix this problem.
Thank you
Re: System Check Acceptance Error Message
Posted: Mon Apr 11, 2016 4:02 pm
by shaunw
You should be able to just delete that file and run the installer again.
Re: System Check Acceptance Error Message
Posted: Mon Apr 11, 2016 4:13 pm
by Hunter69
What file do I have to delete?
Re: System Check Acceptance Error Message
Posted: Mon Apr 11, 2016 5:06 pm
by shaunw
/Application/TimeTrex/timetrex/classes/modules/install/../../../lauch_timetrex_login.app/launch_timetrex_login.app
Re: System Check Acceptance Error Message
Posted: Tue Apr 12, 2016 8:50 am
by Hunter69
I only found the folder up to /Application/TimeTrex/timetrex/classes/modules/install. (can't find this part...../../../../lauch_timetrex_login.app/launch_timetrex_login.app)
Not sure what else to look for after that. I deleted that whole "install" folder and re-install the new TimeTrex again but it still has the same error message.
I been trying to find more info in the forum but can't seem to find the answer to this problem, please help.
Thank you
Re: System Check Acceptance Error Message
Posted: Tue Apr 12, 2016 9:50 am
by shaunw
This path:
/Application/TimeTrex/timetrex/classes/modules/install/../../../lauch_timetrex_login.app/launch_timetrex_login.app
Is the exact same as this path:
/Application/TimeTrex/timetrex/lauch_timetrex_login.app/launch_timetrex_login.app
Re: System Check Acceptance Error Message
Posted: Tue Apr 12, 2016 11:38 am
by Hunter69
I have tried to delete this file path and the system still has the error. /Application/TimeTrex/timetrex/lauch_timetrex_login.app/launch_timetrex_login.app.
The Path I deleted goes: /Application/TimeTrex/timetrex/lauch_timetrex_login is that correct. after file has been deleted I re-install the V.9.0.12 and go thru the setup but still have the error message.
Can I just un-install the TimeTrex and re-install a new version. How would I move my old data over? I have made a copy of the whole TimeTrex program on a external drive. just incase of something.
Thank you for all your help, I"m just frustrated can't get this to work.
Re: System Check Acceptance Error Message
Posted: Tue Apr 12, 2016 11:41 am
by shaunw
How exactly are you upgrading to v9.0.12?
Re: System Check Acceptance Error Message
Posted: Tue Apr 12, 2016 12:10 pm
by Hunter69
I went to this link to download the newest version of Timetrex v.9.0.12 (
http://www.timetrex.com/onsite_communit ... p=download)
After that went thru the whole setup to install app. then it goes into a verification steps. Once verification starts I always get stuck at that Error message.
Re: System Check Acceptance Error Message
Posted: Tue Apr 12, 2016 1:24 pm
by shaunw
Okay, so while on that screen with the red error message, delete the file, then just click the "ReCheck" button, and it should continue on.
Re: System Check Acceptance Error Message
Posted: Tue Apr 12, 2016 2:03 pm
by Hunter69
Thanks so much Shaunw,
I got pass that point now, but can't figure out the database configuration.
Re: System Check Acceptance Error Message
Posted: Tue Apr 12, 2016 4:06 pm
by shaunw
That seems odd, there shouldn't be any differences with the database, do you recall during the installation process if it said it was performing an upgrade?
Re: System Check Acceptance Error Message
Posted: Thu Apr 14, 2016 3:16 pm
by Hunter69
Thanks for your time Shaun,
I just install a new version of TimeTrex into a new computer and reinstall the backup database file. Its working so far.
Don't know what happen to the IMac, couldn't get it to work. Now its working on a PC.
I really appreciate your assistants in this matter.