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delete account

Posted: Mon Sep 19, 2016 7:35 am
by rcdaWebmaster
I was testing the functionality of the site and created an account. I now need to delete it. How do I do that?

Re: delete account

Posted: Mon Sep 19, 2016 9:31 am
by shanec
Community Edition accounts left inactive for more than 30 days are automatically purged from our system.

Re: delete account

Posted: Mon Sep 19, 2016 10:39 am
by rcdaWebmaster
I can't wait 30 days. The folks in HR need to setup an account for my company by Oct 1 and I've already done that in my trial. Maybe there is a way to assign the account different login credentials and pass it off to someone else.

Re: delete account

Posted: Mon Sep 19, 2016 11:53 am
by shaunw
Please email support@timetrex.com directly and we will be happy to assist you further.

Re: delete account

Posted: Mon Sep 19, 2016 11:57 am
by rcdaWebmaster
I tried that, on Friday, and was told that for the free version I had to post my support request in the forum.

I will resend the request.