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User not receiving email to reset password

Posted: Thu Oct 27, 2016 10:22 am
by rs3511
We have a user that is unable to reset account password. The reset email that is sent from timetrex is never received. Please provide support to assist with resetting password. This is time sensitive as the account will be purged if not signed into.

Thank you

Re: User not receiving email to reset password

Posted: Thu Oct 27, 2016 12:20 pm
by shanec
Please email support@timetrex.com for assistance with your password reset issue.