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Dashboard Issues
Posted: Wed Sep 06, 2017 6:34 am
by Heartland
Most of the links from the Dashboard screen are currently not working. Is there a known issue? Is anyone else having problems?
Re: Dashboard Issues
Posted: Wed Sep 06, 2017 7:25 am
by shaunw
Can you please be more specific as to what "links" specifically are not working? A full uncropped screenshot would also be helpful.
As well, are you using TimeTrex Cloud Hosted or On-Site?
Re: Dashboard Issues
Posted: Wed Sep 06, 2017 8:25 am
by Heartland
We are using the hosted version and had the problem yesterday and this morning, it has however subsided in the past hour and is working correctly again. For reference though, none of the daslets were working and all the icons in the navigation section except in/out were not working. I've attached screenshot if it'll help understand my explanation.
As I stated though, the problem has subsided.
Re: Dashboard Issues
Posted: Wed Sep 06, 2017 9:50 am
by shaunw
Okay, if you run into the problem again try logging out of TimeTrex refreshing your browser then logging in again, it sounds like it may have just been a browser caching issue.