Help! "Invalid Data" on quickpunch attempts, new cloud acct
Posted: Wed Sep 06, 2017 12:05 pm
Good morning!
Hoping I can get some quick help on this issue, as I am looking forward to trying this software out at my small office and spent some time setting it up yesterday!
I made an account for a cloud based timeclock, did the quick config wizard in full, and then populated the employee list. As far as I can tell, my employees are active and set up as much as they need to be. If I open the login url from another machine, enter one of the quick punch IDs and passcodes, I get a popup "Invalid Data" error with no further explanation. I know it is working up to some point, because when I audit the employee activity for the related employee, I can see a login there. Just need to get past login from their side.
Thanks very much for your time!
-Tyler
Hoping I can get some quick help on this issue, as I am looking forward to trying this software out at my small office and spent some time setting it up yesterday!
I made an account for a cloud based timeclock, did the quick config wizard in full, and then populated the employee list. As far as I can tell, my employees are active and set up as much as they need to be. If I open the login url from another machine, enter one of the quick punch IDs and passcodes, I get a popup "Invalid Data" error with no further explanation. I know it is working up to some point, because when I audit the employee activity for the related employee, I can see a login there. Just need to get past login from their side.
Thanks very much for your time!
-Tyler