Page 1 of 1

Department Transfer Deducts 1 minute Issue

Posted: Wed Jan 16, 2019 9:49 am
by needanid
Hello,

We use bar-code cards at stations to transfer between departments. The employee scans the department card first, then their employee card. Works great, however when they punch in to a department, we lose a minute between transfers. I am sure this is an issue with rounding, but we have not been able to correct this. Any suggestions? See example below.

Thank you

In 12:00 PM
Out 12:15 PM Department Transfer - Department Card Used
In 12:15 PM Department Transfer - (Minute deducted between both scans)
Out 4:00 pm

Total Hours 3:59

Re: Department Transfer Deducts 1 minute Issue

Posted: Wed Jan 16, 2019 12:40 pm
by mikeb
Employees should be performing a "Transfer" punch when moving between departments which avoids any lost time between punches. TimeTrex has several features built-in to make this process easier or even fully automated for the employee as well.

Please see our Administrator Guide for more information: https://help.timetrex.com/v11.0/communi ... t=transfer

Re: Department Transfer Deducts 1 minute Issue

Posted: Thu Jan 17, 2019 9:48 am
by needanid
Thank you very much for your suggestion.

However, our employees do not have access to timetrex and are not able to perform or select a transfer because they are using a station that only scans and reports their punches only. I believe what I am looking for is to have the system automatize the transfers. Where can I find more information for this process?

Thank you for your help

Andy O.

Re: Department Transfer Deducts 1 minute Issue

Posted: Thu Jan 17, 2019 10:04 am
by mikeb
If your employees aren't using TimeTrex directly, I'm not sure there is much we can do to help you.