Transferring to a new Ubuntu install

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MickG01
Posts: 144
Joined: Mon Nov 09, 2009 11:48 am

Transferring to a new Ubuntu install

Post by MickG01 »

As we are coming up to Ubunto 20.04 and my 18.04 was behaving erratically (it would freeze if left alone too long). I installed 18.04 server on a new SSD. I backed up and re-installed the timetrex postgres database and is shows as good in psql.
I also copied var/www/html/timetrex recursively and kept a secure copy of timetrex.ini.php seprarately.
trying to connect from a desktop ubuntu via firefox I get:
Screenshot from 2020-02-18 22-35-15.png
Screenshot from 2020-02-18 22-35-15.png (21.92 KiB) Viewed 3254 times
I think the solution is to reinstall from the .zip file then return the timetrex ini.php.
Just checking before I do this if this is what I should do. :?:

shaunw
Posts: 7679
Joined: Tue Sep 19, 2006 2:22 pm

Re: Transferring to a new Ubuntu install

Post by shaunw »

Please check the TimeTrex logs for a more detailed error message.

MickG01
Posts: 144
Joined: Mon Nov 09, 2009 11:48 am

Re: Transferring to a new Ubuntu install

Post by MickG01 »

Attached the current error running install and the timetrex.log:
Screenshot from 2020-02-19 15-30-57.png
Screenshot from 2020-02-19 15-30-57.png (656.61 KiB) Viewed 3244 times
timetrex.log
(1.31 KiB) Downloaded 171 times

shaunw
Posts: 7679
Joined: Tue Sep 19, 2006 2:22 pm

Re: Transferring to a new Ubuntu install

Post by shaunw »

Unfortunately your log is pretty much empty and doesn't contain any useful information about the error message.

The most common issue we see with this type of error is the security settings in PostgreSQL are not configured such that they allow connections on the interface (ie: localhost).

If you actually try to login to TimeTrex when logging is enabled, you should see the specific error message appear in the log, it would normally be quite obvious.

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