Clock

General support regarding TimeTrex, such as
configuring policies/taxes or processing payroll.
Locked
bronzini
Posts: 29
Joined: Wed May 21, 2008 5:09 pm

Clock

Post by bronzini »

On one client the clock is stuck at 12:18 PM on the Punch In/Out and "Employee:" is stuck at an incorrect name. Tried restarting the TimeTrex host and client to no avail. Thanks!

I am running a TimeTrex Standard Edition v2.2.9b1 installation on Windows Server 2003.
Top
shaunw
Posts: 7839
Joined: Tue Sep 19, 2006 2:22 pm

Post by shaunw »

What do you mean by the clock is stuck at 12:18 PM on the client and the employee is incorrect?

What happens if you logout of TimeTrex and back in?

Did you try clearing your browser cache?
Top
bronzini
Posts: 29
Joined: Wed May 21, 2008 5:09 pm

Post by bronzini »

On one client, after clicking "In/Out" from a user login in, on the "Punch In/Out" screen, the clock and employee name were stuck at one user and one time regardless of who logged in. Also tried rebooting client and host. But when I came in this morning, it had resolved itself. If it happens agains, I'll attempt clearing the cache. Thanks!
Top
Locked

Return to “Help”