Hello,
My employees have an email like this example@ex.example.com and the system is rejecting this as invalid. I am using TimeTrex Cloud Hosted free version,
Brandin Arsenault
Director of Internal Affairs
FTK Truro
Invalid Email
Re: Invalid Email
Its likely that your domain isn't setup properly to receive emails. For example if your email domain is "ex.example.com" you should have a proper MX record setup for that domain. You can use a free tool like this http://mxtoolbox.com/ to test that your domain is setup properly.
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- Posts: 15
- Joined: Tue Aug 18, 2015 3:17 pm
Re: Invalid Email
It won't even let me input the email though. Like besides the fact it might not be able to send an email I can't even save an employee file.
Re: Invalid Email
If you are trying to enter an invalid email address, it will cause a validation error and you won't be able to save the employee record until its corrected. If you remove the invalid email address it will allow you to save the record.