Install setup URL
Re: Install setup URL
What is the 1 quick popup that you see?
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Re: Install setup URL
TimeTrex_Community_Edition_v11.3.0-windows-installer shows up under background processes
the pop up is the splash screen for TimeTrex but then there's no active window or anything else that seems like it's doing anything for a while.
It took a while for the next active window to come up. The BitRock installer also seems to take a while at the prompt for the web server port screen (default 8085).
still getting the error 500 pop up after installation of 11.3.0 when it goes to
the pop up is the splash screen for TimeTrex but then there's no active window or anything else that seems like it's doing anything for a while.
It took a while for the next active window to come up. The BitRock installer also seems to take a while at the prompt for the web server port screen (default 8085).
still getting the error 500 pop up after installation of 11.3.0 when it goes to
Code: Select all
http://localhost:8085/interface/html5/index.php?installer=1&disable_db=1&external_installer=0#!m=Install&a=license&external_installer=0
Re: Install setup URL
Could you attach your Apache error log and check the Windows Event Viewer for any other crash details please?
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Re: Install setup URL
event viewer shows an application error with details below, also attaching the file C:\TimeTrex\apache2\logs\error.log :
Faulting application name: php-win.exe, version: 7.2.11.0, time stamp: 0x5bbd66b7
Faulting module name: ntdll.dll, version: 10.0.17134.228, time stamp: 0x2c71c7b8
Exception code: 0xc0000409
Fault offset: 0x0007ea40
Faulting process id: 0x3228
Faulting application start time: 0x01d482e0b9dac2aa
Faulting application path: C:\TimeTrex\php\php-win.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: b82b0b1a-306c-4c33-818d-e96c0a53efd9
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: php-win.exe, version: 7.2.11.0, time stamp: 0x5bbd66b7
Faulting module name: ntdll.dll, version: 10.0.17134.228, time stamp: 0x2c71c7b8
Exception code: 0xc0000409
Fault offset: 0x0007ea40
Faulting process id: 0x3228
Faulting application start time: 0x01d482e0b9dac2aa
Faulting application path: C:\TimeTrex\php\php-win.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: b82b0b1a-306c-4c33-818d-e96c0a53efd9
Faulting package full name:
Faulting package-relative application ID:
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Re: Install setup URL
Can you try installing both of the following Microsoft Visual C++ Redistributable packages to see if that makes any difference:
https://aka.ms/vs/15/release/VC_redist.x86.exe
https://aka.ms/vs/15/release/VC_redist.x64.exe
https://aka.ms/vs/15/release/VC_redist.x86.exe
https://aka.ms/vs/15/release/VC_redist.x64.exe
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Re: Install setup URL
just install these two packages? do I need to reboot or re-install before or after installing these packages?
Re: Install setup URL
seems to have worked.
- installed both redistributable packages for x86 & x64
rebooted
went toCode: Select all
http://localhost:8085/interface/html5/index.php?installer=1&disable_db=1&external_installer=0#!m=Install&a=license&external_installer=0
Re: Install setup URL
tried running the following php scripts in TimeTrex\timetrex\maint\ directory from command line
I'm still missing a few weeks of pay periods from showing up in the payroll tab after running the scripts to update the tables.
Code: Select all
php-win.exe cron.php
php-win.exe MiscDaily.php
php-win.exe MiscWeekly.php
Re: Install setup URL
If you run the following command once for each pay period that you are missing, they should be created:
Code: Select all
php-win.exe AddPayPeriod.php
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Re: Install setup URL
should I manually assign dates to pay periods?
Re: Install setup URL
I wouldn't recommend it, because if your dates are off by even 1 second it will prevent TimeTrex from ever being able to automatically creating pay periods for you again, due to conflicts.
TimeTrex will automatically "catch up", however by default it only creates one pay period per day, or each time the AddPayPeriod maintenance job is run. So if you are 6 pay periods behind, simply run the following command 6x and you will be caught up instantly:
Code: Select all
php-win.exe AddPayPeriod.php
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Re: Install setup URL
sorry
posted before a refresh where I saw your answer
wouldn't cron.php, MiscDaily.php, or MiscWeekly.php already done that? will I have to continue to manually add the pay periods?mikeb wrote: ↑Fri Nov 23, 2018 12:24 pm If you run the following command once for each pay period that you are missing, they should be created:
Code: Select all
php-win.exe AddPayPeriod.php
Re: Install setup URL
gotcha! thanks! didn't mean to clutter the thread
mikeb wrote: ↑Fri Nov 23, 2018 12:30 pmI wouldn't recommend it, because if your dates are off by even 1 second it will prevent TimeTrex from ever being able to automatically creating pay periods for you again, due to conflicts.
TimeTrex will automatically "catch up", however by default it only creates one pay period per day, or each time the AddPayPeriod maintenance job is run. So if you are 6 pay periods behind, simply run the following command 6x and you will be caught up instantly:Code: Select all
php-win.exe AddPayPeriod.php
Re: Install setup URL
MikeB,
trying to start up timetrex again, win10 may have had some automatic updates since last time timetrex started (note 100% sure, but most likely).
Getting Internal Server Error message again. Should I try to re-install timetrex? if so, which version?
Thanks
trying to start up timetrex again, win10 may have had some automatic updates since last time timetrex started (note 100% sure, but most likely).
Getting Internal Server Error message again. Should I try to re-install timetrex? if so, which version?
Thanks
Re: Install setup URL
You really shouldn't need to re-install TimeTrex again. Can you check your Windows update history to see what updates were applied?
Also are you able to login to TimeTrex at all, or are you always getting an error?
Also are you able to login to TimeTrex at all, or are you always getting an error?
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Re: Install setup URL
cannot login to timetrex at all. won't show the login screen, directly 500 Internal Server Error.
runnning updates now, will have to wait to see which other updates added. It's on Win10 build 1803
runnning updates now, will have to wait to see which other updates added. It's on Win10 build 1803
Re: Install setup URL
Please check your error logs as you did in previous posts and attach them here.
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