Unique hours for security guards...Punch out messed up

[linuxgnuru]

We have a unique schedule where a guard who works at night, works all day; so clock in sunday 18:00, clock out at monday 18:00, but when they come to clock out, it says "In" does Timetrex assume they forgot to clock out? How do I change this?

[shaunw]

You need to increase your maximum shift time in your pay period schedule, Admin -> Payroll -> Pay Period Schedule. It should be at least 13hrs in your case, maybe longer.

[linuxgnuru]

Ok, the Admin Guide warns about setting it too high and to avoid the 24 hour mark; as the station where punching is done is in a secured location (no one has access to it w/o my presence) there can be no accidental "I forgot to clock in/out" so would it still be an issue if I set the Maximum Shift Time to 24 hours?

[shaunw]

You can set it to whatever you like, 72hrs if you really wanted too, but as mentioned in the admin guide, setting it too high can cause problems in certain cases.